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As part of an IT initiative to better empower our Hotel Technology teams, we are looking to provide all Hotel IT staff in the AMEA and GC regions with the ability to Reset AD Passwords Unlock AD Accounts. This means that hotel users will be able to contact their local Hotel IT team and have their Merlin/Google Mail passwords reset without having to go through the Regional IT Helpdesks. Advantages of this service include: · Faster Resolution times for the hotel users · Better security compliance as Hotel IT Staff are best placed to validate requests from their own users · Better Account Management with Mailboxes, Merlin, etc How this will happen: · An Administrator Account will be created for Hotel IT Staff · Accounts will be locked down to the Organizational Unit of an individual hotel or a cluster of hotels · Hotel IT Staff will access Active Directory Users and Computers over Citrix to administer the tasks What is required from yourself: · Complete the attached Hotel AD Password Reset Request Form with details of all Hotel IT Staff and submit the form to ITSupport.singapore@ihg.com before COB on Friday 25/05/2012. On go-live day 更多：https://www.bmcx.com/ , you will receive an email with the administrator username/password for all your Hotel IT Staff as well as a Hotels AD Accounts Administration document with instructions on how to login to the service. If you have any queries, please feel free to contact me directly for further clarification. Thank you. Best Regards,